Privacy Policy

Spotter ("we", "us", or "our") operates our website, mobile application, and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, and disclose information when you use Spotter.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, profile details, and account credentials. We also collect setup data, notes, checklists, and session collaboration data that you create in the app.

How We Use Information

We use your information to provide and improve the Service, authenticate users, enable team collaboration features, respond to support requests, maintain security, and communicate service-related updates.

Location Information

If you grant permission, we may collect location data to support track condition and weather-related features. You can disable location access at any time in your device settings, but some features may not work as intended.

Device, Log, and Usage Data

We may automatically collect technical data such as IP address, browser/device type, operating system, app version, pages/screens viewed, timestamps, and usage metrics. We use this data to diagnose issues, monitor performance, and improve reliability.

Cookies and Similar Technologies

Our website may use cookies or similar technologies for basic functionality and analytics. You can control cookie behavior through your browser settings.

Third-Party Services

We may use third-party providers for infrastructure, analytics, crash reporting, and other operational services. These providers may process data on our behalf under contractual confidentiality and security obligations.

Data Sharing

We do not sell your personal information. We may share information with service providers, with your collaborators as part of app functionality, to comply with legal obligations, or in connection with a merger, acquisition, or asset sale.

Data Retention

We retain personal information for as long as needed to provide the Service, satisfy legal obligations, resolve disputes, and enforce agreements.

Delete Your Account and Data

You can request deletion of your account and personal data by contacting support@spotterdrift.com. Requests are typically processed within 7 to 14 business days. This action is irreversible.

Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will investigate.

International Data Transfers

If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or limit processing of your personal information. Contact us to submit a request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or other reasonable means before the changes become effective.

Contact Us

If you have any questions about this Privacy Policy, contact us at support@spotterdrift.com.